3 ways to develop more empathy for customers

摘要： As customer experience programs rise in importance on enterprise agendas, C-level leaders can use these empathy-based strategies to get...

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Machine learning in the enterprise: 5 hard truths

摘要： Excitement about machine learning can lead to some downright unrealistic expectations. Experts share five tough truths that organizations commonly...

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What makes great DevOps teams tick

摘要： The principles of DevOps go beyond just improving software development processes. They also help foster stronger, more productive teams

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Modern Monetary Theory Versus Bitcoin

摘要： Today there are two powerful economic theories emerging: Modern Monetary Theory and Bitcoin. While the core political conversation is still shackled to the rudimentary yet perpetual debate of Left vs. Right economics:

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Job search etiquette now: What COVID-19 changed

摘要： The COVID-19 pandemic has changed the reality - and etiquette - of job hunting. Get advice on virtual interview...

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Digital transformation: 11 habits of successful teams

摘要： Say no to innovation theater. Quantify what success looks like. Encourage widespread agility. Consider these practices of teams beating...

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5 must-read Harvard Business Review articles in July

摘要： Check out these five thought-provoking HBR articles, curated especially for CIOs and IT leaders

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3 DevOps skills IT leaders need for the next normal

摘要： As the triage phase of COVID-19 response ends and the transformation phase begins, individuals and organizations can achieve more...

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The myth of time management: 7 contrarian tips

摘要： If you're still trying to do more in less time, you're buying into the myth. Focus less on efficiency...

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IT careers: How to get a job as a solution delivery architect

摘要： As a liaison between developers and executives, a solution delivery architect shows strong communication skills. You'll need to listen...

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How DevOps teams can get more from open source tools

摘要： To get the best from DevOps, tackle your open source strategy in two dimensions: horizontal and then vertical. Consider...

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How to bring the best ideas to life: 6 steps

摘要： Be deliberate about the way you handle ideas, where you focus, and how you innovate with your customers for...

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