摘要: What is robotic process automation (RPA)? What kinds of tasks can it handle? Here’s a primer for IT and business leaders – and anyone needing to demystify the concept
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Robotic process automation (RPA) involves nothing of the sort, except perhaps for the efficiency part. There aren’t really even any robots involved.
What is robotic process automation?
“RPA is a form of business process automation that allows anyone to define a set of instructions for a robot or ‘bot’ to perform,” says Aaron Bultman, director of product at Nintex. “RPA bots are capable of mimicking most human-computer interactions to carry out a ton of error-free tasks, at high volume and speed.”
RPA automates everyday processes that once required human action – often a great deal of it performed in rote, time-consuming fashion. That’s also how RPA promises to boost efficiency for organizations.
Is that process a match for RPA?
“RPA is ideal for tasks involving a high level of human data processing,” says Landreman,, the CPO at Olive. “The most common uses of RPA programs supplement repetitive functions or data-intensive processes, where logic-based outcomes are anticipated.”
Landreman, shares four basic check-offs when determining possible RPA fits:
1.The process must be rule-based.
2.The process must be repeated at regular intervals, or have a pre-defined trigger.
3.The process must have defined inputs and outputs.
4.The task should have sufficient volume.
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“The ability to automate [with RPA] allows workers to switch their focus to more thoughtful and meaningful work while also eliminating data-entry errors that can damage processing times, compliance, and the overall customer experience,” Huff from Kofax says.
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Full Text: enterprisersproject
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