Laserfiche CIO: IT leaders play crucial role in pandemic crisis management

摘要： Laserfiche CIO Thomas Phelps discusses the CIO's current role in business continuity and how his organization has morphed in...

When Laserfiche CIO Thomas Phelps talks to his peers about how they’re adapting during the COVID-19 crisis, there’s a consistent theme: We’re in uncharted territory.

This is one of those rare moments when a generalization is the most accurate description. The vast nature of the pandemic has disrupted virtually all facets of daily life, including how we work. That’s true across industries, from enterprise software (Laserfiche’s business) to financial services to education to the public sector and, well, just about everywhere.

The sudden shift to remote work in many organizations, along with the general disruption of the crisis, means IT leaders can’t just be technology and strategy leaders.

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